1. Scope and Acceptance
These LegacyWyse Terms of Service (the "Terms") govern your access to and use of LegacyWyse, including legacywyse.com and any related estate workflow, document, signing, inventory, financial-account, communication, and support services that link to these Terms (collectively, the "Estate Service").
These Terms apply only to LegacyWyse. They do not apply to the Cresio commercial real estate product or other Cresio products unless those products link to these Terms.
"LegacyWyse," "we," "us," and "our" mean LegacyWyse LLC. "You" and "your" mean the person using the Estate Service, including an executor, administrator, estate planning user, family reviewer, beneficiary, invitee, or other authorized user.
By accessing or using the Estate Service, you agree to these Terms. If you do not agree, do not use the Estate Service. You must be at least 18 years old and legally able to enter into these Terms.
2. What LegacyWyse Provides
LegacyWyse is self-service software for organizing estate information and preparing for estate-related tasks. The Estate Service may include educational content, guided questionnaires, checklists, document drafts, document editing, supported electronic signing, document storage, inventory tools, valuation support, family-review workflows, financial-account tools, transactional emails, account settings, and support.
The Estate Service may change over time. We may add, modify, suspend, or discontinue features, subject to applicable law and any separate written agreement we have with you.
3. No Professional Advice
LegacyWyse is not a law firm and does not provide legal advice. LegacyWyse also does not provide tax, accounting, investment, banking, fiduciary, brokerage, credit, appraisal, or financial advice. The Estate Service provides general information, self-help software, document automation, and workflow tools. It is not a substitute for advice from a licensed attorney, accountant, tax professional, fiduciary advisor, financial professional, court clerk, or other qualified professional.
Use of the Estate Service does not create an attorney-client relationship, fiduciary relationship, legal privilege, or work-product protection between you and LegacyWyse. Communications with LegacyWyse are not attorney-client privileged.
We do not review your answers, documents, uploads, signatures, financial information, inventory records, or family-review responses for legal sufficiency. We do not guarantee that any court, clerk, title company, financial institution, government agency, heir, beneficiary, creditor, or other third party will accept any document, signature, valuation, checklist, report, account action, filing, or other output.
You are responsible for getting professional help where appropriate, especially for contested estates, minor beneficiaries, missing heirs, substantial debts, Medicaid estate recovery, business interests, trusts, out-of-state assets, tax issues, litigation, creditor disputes, family conflict, unusual property, or any situation you do not understand.
4. Your Responsibilities
You are responsible for:
- providing accurate, complete, and current information;
- having authority to provide information about yourself, a decedent, an estate, heirs, beneficiaries, family members, invitees, assets, documents, financial accounts, transactions, and any other person or property;
- obtaining required consent before entering, uploading, sharing, or processing another person's information;
- submitting sensitive information only through features designed to collect it and only when you are authorized to provide it;
- reviewing all documents and outputs before relying on them;
- independently verifying deadlines, court requirements, filing fees, service requirements, notices, recordation requirements, document language, and professional guidance;
- obtaining required signatures, witnesses, notarization, court approval, filings, recordings, certified copies, and original documents outside the Estate Service when required;
- maintaining copies of important documents outside the Estate Service;
- using the Estate Service only for lawful estate-related matters you are authorized to handle;
- complying with third-party provider terms for features you connect or use;
- keeping your account credentials, devices, email account, authentication factors, and shared links secure;
- promptly telling us about suspected unauthorized access or security issues.
If you use the Estate Service as an executor, administrator, personal representative, fiduciary, agent, trustee, attorney-in-fact, family member, beneficiary, or other representative, you represent that you have all authority needed to use the Estate Service in that capacity.
5. Accounts, Notices, and Electronic Records
Some features require an account. Estate accounts are product-scoped and separate from any Cresio commercial real estate access unless we expressly provide otherwise. You are responsible for all activity under your account, and we may treat instructions received through your authenticated account as authorized by you.
By creating an account, clicking to accept terms, signing a document, submitting a request, or choosing an electronic workflow, you consent to receive Estate Service records and communications electronically. Electronic records may include terms, privacy notices, account notices, security notices, document notices, signature consents, signature evidence, family-review messages, provider-status messages, support communications, and other records related to the Estate Service.
We may record your acceptance of legal terms and policies, including the version accepted, timestamp, user ID, IP address, user agent, and related audit information where practical.
To access and keep electronic records, you need a device with internet access, a current web browser, access to the email address on your account, and software capable of viewing, saving, and printing PDF files. You confirm that you can access, view, download, and retain electronic records in these formats. If these requirements materially change in a way that creates a material risk that you cannot access or retain later electronic records, we will provide required notice and any required opportunity to withdraw consent.
You may withdraw consent to electronic communications by emailing legal@cresio.ai, but withdrawal may prevent us from providing some or all of the Estate Service. Withdrawal will not affect the validity or enforceability of electronic records or signatures created before withdrawal. You may request a paper copy of a required record by emailing legal@cresio.ai; we may charge a reasonable fee where permitted by law.
This consent covers communications with LegacyWyse. It does not require any court, clerk, notary, financial institution, government agency, title company, or other third party to accept an electronic record or electronic signature.
6. Estate Content
"Estate Content" means information, data, files, text, images, photos, signatures, documents, field values, financial records, transaction records, inventory records, family-review responses, notes, messages, and other content submitted to, uploaded to, generated through, stored in, or processed by the Estate Service on your behalf.
You retain ownership of your Estate Content, subject to any rights held by other people or entities. LegacyWyse does not claim ownership of your Estate Content.
You grant LegacyWyse a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, format, and otherwise use Estate Content as reasonably necessary to provide, maintain, secure, support, and improve the Estate Service; operate requested features and third-party integrations; communicate with you and people you invite; comply with law; enforce these Terms; and protect rights, safety, and security.
We will not sell identifiable Estate Content as "sale" is defined by applicable state privacy laws. We will not use identifiable Estate Content to advertise third-party products to you without your consent. We may use aggregated, de-identified, or otherwise non-identifying information to understand and improve the Estate Service.
You represent that your Estate Content does not violate law, infringe rights, invade privacy, breach confidentiality, or exceed your authority to provide it.
7. AI, Automation, and Generated Outputs
The Estate Service may use rule-based logic, AI models, document automation, image analysis, search results, valuation tools, transaction analysis, and other automated systems. Generated outputs may include probate-path recommendations, checklist items, document drafts, signed PDFs, asset descriptions, value ranges, comparable listings, listing copy, subscription-review outputs, summaries, risk flags, and other content.
AI and automated outputs can be wrong, incomplete, outdated, biased, overconfident, or inappropriate for your facts. Asset values are not appraisals. Listing drafts are not sales advice. Subscription scans may miss charges or misclassify transactions. Probate-path recommendations and document drafts are not legal advice. You must review and verify all outputs before relying on them.
Do not use AI-generated or automated output as the sole basis for a legal, financial, tax, fiduciary, medical, safety, court, property-transfer, account-access, distribution, sale, deposit, payout, or other important decision.
LegacyWyse outputs are not consumer reports under the Fair Credit Reporting Act and must not be used for credit, employment, housing, insurance, tenant screening, government-benefit eligibility, or any other eligibility decision covered by consumer-reporting laws.
8. Documents and Electronic Signatures
For supported generated documents that LegacyWyse marks as eligible for electronic signing, LegacyWyse may let you draw or type a signature, accept electronic-signature consent, and submit the signature for PDF generation and signing evidence. The Estate Service may record signing evidence such as signer name, signer email, account user ID, timestamp, IP address, user agent, consent text/version, document identifiers, verification data, certificate metadata, and related audit information.
You agree that your electronic signature, when submitted through the Estate Service with your consent, is intended to be your signature for the selected document. You are responsible for ensuring that you are the correct signer, have authority to sign, and review the complete document before signing.
Electronic signature laws do not cover every estate or court document, and third parties are not required to accept every electronic record. Wills, codicils, testamentary trusts, court orders, court-issued notices, and certain official court documents may require a different execution or filing process. For any document that may require witnesses, notarization, wet ink, original-paper handling, court approval, court filing, or a specific ceremony, you must confirm that the exact document and jurisdiction allow the electronic workflow before relying on it.
LegacyWyse is not a remote online notarization provider, court filing service, process server, title company, county clerk, or substitute for an attorney. We do not guarantee that an electronically signed document will be accepted for your use case.
9. Inventory, Family Review, and Distribution Tools
Estate inventory tools may help you record estate property, photos, values, locations, dispositions, sale status, linked financial accounts, liabilities, and notes. Family-review tools may let invited recipients review selected inventory items and express preferences.
Family-review responses, allocation suggestions, and fairness calculations are organizational aids only. They are not legally binding distributions, court orders, settlement agreements, releases, waivers, fiduciary approvals, or legal determinations. The executor or authorized fiduciary remains responsible for final decisions, required notices, consents, accounting, court approvals, tax consequences, and lawful distribution.
You are responsible for inviting only appropriate recipients, protecting private estate information, and ensuring that shared links are sent to correct email addresses. Anyone who obtains a secure review link may be able to view the information available through that link until it expires or is revoked.
10. Financial Features
If available, financial features may let you link financial accounts, view balances and transactions, identify subscriptions, designate estate operating accounts, initiate or receive payments, create payout requests, submit check images, or interact with third-party financial providers.
Financial features are provided through third-party financial institutions, financial technology providers, payment providers, check-deposit providers, compliance providers, and related service providers. Provider terms, verification, account approval, limits, holds, reversals, identity checks, compliance reviews, sanctions screening, bank rules, payment-network rules, and legal obligations may apply.
LegacyWyse LLC is not a bank, deposit institution, money transmitter, lender, broker, investment adviser, fiduciary, tax adviser, or payment network. Nothing in these Terms limits any non-waivable rights you may have under applicable financial-services law or provider terms.
You may not use financial features unless you have authority to access the relevant account, disclose the relevant information, and initiate the relevant action. You must not use the Estate Service for fraud, money laundering, sanctions evasion, illegal gambling, unlawful payments, commingling, unauthorized account access, unauthorized check deposits, or any transaction that violates law or provider rules.
11. Third-Party Services
The Estate Service may depend on or connect with third-party services, including hosting, storage, authentication, security, analytics, logging, support, email, AI, image processing, search, document-processing, financial, payment, banking, check-deposit, compliance, and other providers.
Third-party services are not controlled by LegacyWyse. Your use of third-party services may be subject to separate terms and privacy policies. LegacyWyse is not responsible for third-party services, third-party data, third-party errors, downtime, decisions, provider responses, or provider terms, except to the extent required by law.
12. Acceptable Use
You must not:
- use the Estate Service for any unlawful, fraudulent, abusive, misleading, harmful, or unauthorized purpose;
- impersonate another person or misrepresent your authority;
- upload or share content you do not have the right to provide;
- access another person's estate, account, document, signature, shared link, financial account, or data without authorization;
- interfere with, disrupt, scrape, overload, reverse engineer, probe, scan, or compromise the Estate Service or related infrastructure;
- upload malware or harmful code;
- use automated systems to access the Estate Service in a way that exceeds reasonable human use or violates instructions we provide;
- use the Estate Service to compete with LegacyWyse, build a substitute product, or harvest data for resale;
- remove proprietary notices or circumvent access limits, security controls, usage limits, or provider restrictions.
We may investigate suspected violations and may remove content, revoke links, suspend features, terminate accounts, preserve evidence, notify providers, notify law enforcement, or take other action we consider appropriate.
13. LegacyWyse Materials and Feedback
The Estate Service, including software, designs, user interfaces, workflows, templates, prompts, brand elements, documentation, business logic, and underlying technology, is owned by LegacyWyse or its licensors and protected by intellectual-property laws. Except for the limited right to use the Estate Service under these Terms, we do not grant you rights in LegacyWyse materials.
If you provide ideas, suggestions, feedback, or recommendations, you grant LegacyWyse the right to use them without restriction or compensation, provided we do not disclose your identifiable Estate Content except as described in these Terms and our Privacy Policy.
14. Privacy and Security
Our LegacyWyse Privacy Policy explains how we collect, use, share, and protect information in connection with the Estate Service. By using the Estate Service, you acknowledge our Privacy Policy.
We use reasonable safeguards designed to protect information in the Estate Service. No internet, storage, authentication, email, financial, AI, or electronic-signature system can be guaranteed secure or error-free. You are responsible for protecting your account, devices, email inbox, authentication methods, and shared links.
15. Fees
The current self-service LegacyWyse product is offered at no charge unless a paid feature, provider fee, filing fee, third-party fee, or separate paid service is clearly presented to you before you incur it.
LegacyWyse does not pay court filing fees, recording fees, publication fees, certified-copy fees, attorney fees, notary fees, bank fees, provider fees, taxes, postage, delivery costs, or other third-party costs unless we expressly agree in writing.
If we introduce paid Estate features, we will present the applicable price and payment terms before charging you. Any refund rights will be stated in the applicable paid-feature terms or required by law.
16. Suspension and Termination
You may stop using the Estate Service at any time. You may request account deletion or data deletion as described in the Privacy Policy, subject to legal, security, backup, fraud-prevention, provider, audit, evidence, and compliance retention needs.
We may suspend or terminate access if we reasonably believe you violated these Terms, created risk or legal exposure, abused the Estate Service, compromised security, violated provider terms, or used the Estate Service in a way that may harm LegacyWyse, another user, an invitee, a provider, or any third party.
Sections that by their nature should survive termination will survive, including provisions about disclaimers, Estate Content, licenses needed to operate and maintain records, intellectual property, privacy, security, limitation of liability, indemnity, dispute resolution, and miscellaneous terms.
17. Disclaimers
The Estate Service is provided "as is" and "as available." To the fullest extent permitted by law, LegacyWyse disclaims all warranties, express, implied, or statutory, including warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, title, non-infringement, availability, security, error-free operation, court acceptance, legal sufficiency, financial outcome, provider approval, transaction completion, data recovery, or uninterrupted service.
We do not warrant that the Estate Service will identify every issue, generate every necessary document, satisfy every court requirement, prevent mistakes, preserve deadlines, catch subscriptions, value assets correctly, locate accounts, stop payments, complete financial transactions, or protect you from legal, tax, financial, fiduciary, family, or court consequences.
Some jurisdictions do not allow certain disclaimers, so some disclaimers may not apply to you.
18. Limitation of Liability
To the fullest extent permitted by law, LegacyWyse and its affiliates, officers, directors, employees, contractors, suppliers, licensors, and providers will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages; lost profits; lost revenue; loss of data; loss of goodwill; loss of opportunity; legal fees arising from your estate matter; fiduciary losses; court rejection; missed deadlines; family disputes; provider delays; financial holds; payment reversals; or other losses arising from or related to your use of or inability to use the Estate Service.
To the fullest extent permitted by law, LegacyWyse's total liability for all claims arising from or related to the Estate Service or these Terms will not exceed the greater of amounts you paid to LegacyWyse for the Estate Service in the 12 months before the event giving rise to the claim or USD $100.
The limitations in this section apply to all theories of liability. Some jurisdictions do not allow certain limitations, so some limitations may not apply to you. Nothing in these Terms limits liability for gross negligence, willful misconduct, fraud, intentional misconduct, or rights that cannot be waived under applicable law.
19. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless LegacyWyse and its affiliates, officers, directors, employees, contractors, suppliers, licensors, and providers from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising from or related to:
- your use of the Estate Service;
- your Estate Content;
- your violation of these Terms, law, court rules, provider rules, or third-party rights;
- your lack of authority to provide information, access accounts, invite recipients, sign documents, move funds, deposit checks, or act for an estate;
- disputes among heirs, beneficiaries, family members, fiduciaries, creditors, professionals, financial institutions, invitees, or other third parties;
- any legal, tax, financial, fiduciary, filing, distribution, asset-sale, account-access, or court action you take or fail to take.
We may control the defense of any indemnified claim, and you agree to cooperate with us. You may not settle any claim in a way that imposes obligations on LegacyWyse without our written consent. This indemnification obligation does not require you to indemnify LegacyWyse for liability that cannot be shifted under applicable law.
20. Changes
We may update these Terms from time to time. If changes are material, we will provide notice by posting the updated Terms, updating the effective date, emailing you, or providing notice through the Estate Service. Your continued use of the Estate Service after updated Terms become effective means you accept the updated Terms. If you do not agree, stop using the Estate Service.
21. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement below.
Before bringing a formal claim, you and LegacyWyse agree to try to resolve the dispute informally. The party raising a dispute must send written notice to legal@cresio.ai or to LegacyWyse LLC, 3100 Monticello Ave, Suite 105, Dallas, TX 75205, describing the dispute and requested relief. If the dispute is not resolved within 60 days after notice, either party may bring a formal proceeding as described below.
Except for claims that may be brought in small claims court, claims seeking only injunctive or equitable relief for unauthorized use of intellectual property or systems, or claims that cannot be arbitrated as a matter of law, you and LegacyWyse agree that disputes arising from or related to these Terms or the Estate Service will be resolved by binding individual arbitration administered by JAMS under its applicable rules.
You may opt out of this arbitration agreement within 30 days after first accepting these Terms by emailing legal@cresio.ai with your name, account email, and a clear request to opt out of arbitration. Opting out of arbitration does not opt you out of any other part of these Terms.
If JAMS consumer arbitration standards apply, arbitration fees and procedures will be handled according to those standards unless applicable law requires otherwise. The arbitrator may award any individual remedy that would be available in court, subject to these Terms and applicable law.
You and LegacyWyse agree to bring claims only in an individual capacity, not as a plaintiff, class member, or representative in a class, collective, consolidated, private-attorney-general, or representative action. The arbitrator may not consolidate claims of multiple people unless all parties agree in writing.
If the class-action waiver is found unenforceable for a claim, that claim must proceed in court and not arbitration. Subject to the arbitration agreement, the state and federal courts located in Delaware will have exclusive jurisdiction and venue, unless applicable law requires another forum.
22. Miscellaneous
These Terms, together with any Estate-specific terms presented in the Estate Service and the LegacyWyse Privacy Policy, are the entire agreement between you and LegacyWyse for the Estate Service.
If any provision is unenforceable, the remaining provisions remain in effect and the unenforceable provision will be modified to the extent permitted by law to accomplish its purpose. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or transfer of the Estate Service. Our failure to enforce a provision is not a waiver.
23. Contact
Questions about these Terms may be sent to:
LegacyWyse LLC
3100 Monticello Ave, Suite 105
Dallas, TX 75205
Email: legal@cresio.ai
Website: https://legacywyse.com